[on phone, while in auto on the way to work]
<e: “Hi dry cleaner. I had to leave home for office, so I left one dress hanging on my door. Can you please pick it up?”
Dry Cleaner: “Sure, I will send a boy to pick it up.”
.
– 10 minutes later –
.
Dry Cleaner: “The boy is standing outside your door and says no one is answering.”
Me: “Yes, I had to leave for office, so I left one dress hanging on my door. Can he please take it?”
Dry Cleaner: “Yes madam.”
.
– 3 minutes later –
.
Dry Cleaner: “The boy says there is only one dress.”
Me: “Yes, there is one dress hanging on the door. Can he please take it to clean?”
Dry Cleaner: “Yes madam.”
Service and perseverance and convenience, yes.
Straightforward, no.
Heather E. Lanthorn 